Terms & Conditions

Delivery Date

Dear our valued customers, we will do our very best to meet your requirement on your flower bouquets or gifts on your requested date. However, due to circumstance of outside our control (Minimum time frame of deliveries, rural deliveries or bad weather etc) we cannot 100% guarantee this.

 

Delivery to Wellington Region

$14.95 + Door to Door Courier Service

This includes Central Wellington, Porirua, Lower Hutt, Upper Hutt, Wainuiomata, Paraparaumu and Waikanae. The daily order cut-off time is 2pm for same day Wellington delivery. We may still be able to deliver same day after 2pm but please ring us first to check.

We use PFS (Parcel and Fleet Solutions) courier company which provides a door to door delivery service. PFS (Parcel and Fleet Solutions)is especially specialised in delivering flowers, gifts and cakes.

If you are willing to know the status of your delivery, please contact us and we will happily find out for you.

 

Wellington Region Saturday Delivery

The Saturday delivery cut-off time is 10am. There is an additional delivery charge of $4.95. Please make sure to select this option at the checkout.

 

Delivery Outside Wellington Region

$14.95+ via ‘New Zealand Couriers’ Courier Service

Please note: We deliver flowers& fresh fruit baskets in the Wellington region only.

All your gift deliveries are tracked. To view, click on the ’view your order’ button in the order confirmation email you receive upon ordering. The order will be dispatched on the same day if you place an order before 2pm. (Mon-Fri)
North Island deliveries usually arrive the day after dispatch and South Island deliveries usually take a couple of days however due to circumstances outside of our control this may take longer.

 

Outside Wellington Region Saturday Delivery

Delivery is available in main cities, there is an additional delivery charge of $4.95. Please make sure to select this shipping option at the checkout. If you left unselected, we will deliver on the Friday. Unfortunately, our couriers cannot deliver on Sundays.

 

Rural Delivery

If you are sending gifts to a rural address, there is an additional charge of $4.95, please make sure to select this shipping option at the checkout. Due to the nature of NZ rural delivery, we can not guarantee an exact requested date. Please allow us an extra 2~3 working days.

 

Delivery Conditions

All orders sending by our courier require a physical address. All orders placed on Sundays or public holidays will be dispatched on the next working day.

 

Privacy Policy

We collect personal information from you via the below methods. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact me at [email protected], or +6421885156.

Contact Form

When you enter your information into the contact form on this website, you are providing your personal information. We use this information to contact you about your enquiry and in no other way. Providing this information is optional. If you choose not to enter your contact details into the webform, we’ll be unable to contact you.

Google Analytics

We use Google Analytics to better understand our website traffic, and what is and isn’t working well on our website. If you consent to it, Google Analytics places a cookie on your computer that helps it measure data such as how often you visit, what you look at, how long you spend on the site and what country you are from. None of this data is personally identifiable to us (i.e. we can’t see your name and contact details, just your IP address, which is available to every website you visit regardless of whether they use Google Analytics). If you don’t consent, we don’t see any of this.

Shopping Details

When you purchase from us we collect data (that you enter) necessary for us to process your order and send it out such as your name, email address and delivery address (if applicable). If you don’t provide this you won’t be able to complete your purchase as we are unable to contact you. We process credit card payments via PayPal, and so do not collect any credit card information at all.

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